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Frequently Asked Questions

Frequently Asked Questions

Below you will find the answers to the most frequently asked questions about our meal kits.
Below you will find the answers to the most frequently asked questions about our meal kits.

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How can I keep my ingredients fresh?

Our veggies arrive to us fresh from the markets and our suppliers, and should always stay fresh for the course of the week. Of course, leafy ingredients like baby spinach, coriander, watercress or parsley are more fragile and we suggest you use these sooner rather than later.

Our meats have different expiry dates and are fine to consume up until, and including, that day. We use an airtight technology to package a lot of our meat products, which doesn't use any nasties or chemicals to prolong shelf life. For this reason, fresh air is trapped inside and can occasionally give a confinement odour to the meat once opened. Don't be concerned – the meat is perfectly safe to consume and this odour will dissipate once the meat is left open in the air for 5-10 minutes before using it. We recommend you eat your chicken and seafood first, and after that pork and red meats like beef and lamb.

How do I store my Christmas box ingredients?

Some ingredients are used in multiple recipes. When cooking, look at the ingredients list on the left side of the recipe card and use the correct amount for that recipe.

COOL POUCH ITEMS
Store all of the items from the cool pouch in the fridge. Pop the ice packs in the freezer to use in your chilly bin or cooler bags during summer!

HAM & LAMB
Make sure these are stored in the fridge. Remove the ham and lamb from the fridge 30 minutes to 1 hour before starting their recipes.

HERBS


Thyme & Rosemary: Wrap loosely in a damp paper towel. Store the bundle in an airtight container or resealable bag in the fridge crisper drawer.

Mint: Put a little water in a glass, place the herbs in the glass and loosely cover with a plastic bag. Store in the fridge.

ASPARAGUS, BABY BROCCOLI, CARROTS, CITRUS, CUCUMBER & STRAWBERRIES
Store in the fridge crisper for freshness and crunch.

TOMATOES & AVOCADO
Store in the fridge crisper drawer to maintain freshness and crunch.

POTATOES, ONIONS & GARLIC
Store separately in a cool, dark place.

SALAD LEAVES
Store in their sealed bag in the fridge crisper drawer.

What am I supposed to do with the packaging?

  • Cardboard box: Your box, recipe cards, meal kit bags (including stickers) and any cans you receive with your meals are all recyclable

  • Ice Packs: The ice packs are perfect for reuse in your chilly bin or cooler bag. Otherwise, simply dispose of the water-based gel in your general waste, you can then recycle the outer layer through Soft Plastics New Zealand. To locate your nearest drop off location visit https://www.recycling.kiwi.nz/store-locator.

  • Plastic Wrappers: The plastic wrappers used for your meats, salads and herbs help to keep them fresh and hygienic. These can also be recycled through Soft Plastics New Zealand. To locate your nearest drop off location visit https://www.recycling.kiwi.nz/store-locator.

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