Our top priority is the safety of our customers and the quality of the fresh food we deliver. By including a cool pouch in your box, we are able to keep your food chilled in transit and ensure that the safety and hygiene of the ingredients are of an exceptionally high standard. With such a large amount of sensitive ingredients (including all of the meat and dairy!), the cool pouch is required to keep everything cool, fresh and safe to consume.
Rest assured, we are mindful of the amount of packaging used and reduce it where possible. We are continuously looking to optimise and innovate with quality and sustainability in mind.