About HelloFresh
How does HelloFresh work?
We’re a meal kit delivery service designed to make dinnertime simply delicious! How do we do this? By delivering fresh, seasonal ingredients and easy-to-follow recipe cards right to your door, making it quick and easy for you to cook wholesome dinners the whole household will love!
You select your meals to create your perfect menu, and we’ll deliver the exact amounts of everything you need to make the meal. You’ll just need to have a few pantry staples on hand (don’t worry - it’s just basic things like salt, pepper and oil). We run a flexible subscription, so there’s no scary lock-in terms or cancellation fees. And the best part? You can manage your account on the go via our free HelloFresh app.
Don't forget, if you need to make any changes to your upcoming delivery, make sure that you do so before your weekly order cut-off which you can find in the ‘My Deliveries' section of your account.
Didn't get the info you're looking for? Click here to get in touch with us.
You select your meals to create your perfect menu, and we’ll deliver the exact amounts of everything you need to make the meal. You’ll just need to have a few pantry staples on hand (don’t worry - it’s just basic things like salt, pepper and oil). We run a flexible subscription, so there’s no scary lock-in terms or cancellation fees. And the best part? You can manage your account on the go via our free HelloFresh app.
Don't forget, if you need to make any changes to your upcoming delivery, make sure that you do so before your weekly order cut-off which you can find in the ‘My Deliveries' section of your account.
Didn't get the info you're looking for? Click here to get in touch with us.
Is HelloFresh a subscription service?
We’re passionate about making it easier for you to cook delicious, nutritious meals with fresh ingredients from scratch on a regular basis – it’s better for you, your family and even the planet! But we know that your busy schedule can sometimes make it difficult, so we operate as a subscription to take all of the hard bits (like meal planning and shopping) away. We just leave you to do the fun bit – cooking and eating with your loved ones!
We know subscriptions can have a bad rep with confusing contracts, hidden terms and unwanted extras. That’s why we operate as a flexible subscription – meaning there is no minimum term and you can change your deliveries to fit in with your hectic lifestyle.
Want to skip a week? You’re the boss! Simply place your account on pause using our flexible online order calendar before your scheduled delivery cut-off which you can find in the ‘My Deliveries' section of your account.
Account changes can be made online or through the app.
Didn't get the info you're looking for? Click here to get in touch with us.
We know subscriptions can have a bad rep with confusing contracts, hidden terms and unwanted extras. That’s why we operate as a flexible subscription – meaning there is no minimum term and you can change your deliveries to fit in with your hectic lifestyle.
Want to skip a week? You’re the boss! Simply place your account on pause using our flexible online order calendar before your scheduled delivery cut-off which you can find in the ‘My Deliveries' section of your account.
Account changes can be made online or through the app.
Didn't get the info you're looking for? Click here to get in touch with us.
Is there a minimum subscription length?
Nope! There's no minimum term for any of our subscriptions.
As a friendly reminder, we are a subscription service so every week you will receive a box of delicious food. There is no lock in contract, so if you wish to skip or pause your deliveries, simply do so before your weekly order cut-off. You can find your weekly order cut-off in the ‘My Deliveries' section of your account.
Didn't get the info you're looking for? Click here to get in touch with us.
As a friendly reminder, we are a subscription service so every week you will receive a box of delicious food. There is no lock in contract, so if you wish to skip or pause your deliveries, simply do so before your weekly order cut-off. You can find your weekly order cut-off in the ‘My Deliveries' section of your account.
Didn't get the info you're looking for? Click here to get in touch with us.
What's in the box?
In addition to receiving easy-to-follow recipe cards with step-by-step instructions, you’ll also receive all the pre-portioned ingredients you need to make each meal.
Your protein, dairy and condiments are packed in our cool pouches with ice packs to keep cool in case you're not home when your box arrives!
There may be some things you need to keep handy, such as salt, pepper, water and oil. These are things you will usually have in the pantry, and if you're ever unsure of what pantry items you will need for your recipes, you can always log in to your online account or your HelloFresh app and click on your menu choices to check these out in advance.
Your protein, dairy and condiments are packed in our cool pouches with ice packs to keep cool in case you're not home when your box arrives!
There may be some things you need to keep handy, such as salt, pepper, water and oil. These are things you will usually have in the pantry, and if you're ever unsure of what pantry items you will need for your recipes, you can always log in to your online account or your HelloFresh app and click on your menu choices to check these out in advance.
